TERMS & CONDITIONS
Payments
Booking Terms and Conditions: A signed booking form is required upon confirmation with a non-refundable & non-transferable deposit of £25.00 per person The final balance is due 2 weeks prior to your event. Any bookings made after 2 weeks to the event will be required to pay the full balance upon confirmation.
Pre-orders
All pre-booked groups for our Christmas menu are required to complete a food pre-order form which must be received along with the final numbers for your group no later than 14 days before the date of the party. Pre-orders must come in via the group organizer and not from individuals to minimize the margin for error. Please note, we cannot accommodate changes to pre-orders within 2 days of meal reservation dates. Our maximum number on one table is usually 10-12 people – we will seat larger parties on adjacent tables to keep groups together where we can. Food will be served promptly at the time you have booked for. If your party is not all present, we cannot guarantee the food will be held for missing members. You may face a wait while we serve other groups. You are very welcome to pre-order wines or drinks – please ask us for an up to date wine list and place your order at the same time as your food pre-order.
Allergies
Please state any food allergies in writing at the time of presenting your pre-order, (at least a week prior to the event). Please ensure that your requests is confirmed back to you in writing. We cannot accept food allergy amendments to a menu less than 4 days prior to the event.
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